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The all-in-one coaching platform for fitness and nutrition coaches

Your clients can tell when a check-in was written for them.

Pivot drafts the questions for each client's next check-in from their own history - what they logged, what they skipped, what you told them last week. You approve every question before it sends.

Messaging, metrics, video reviews, onboarding, and payments live in the same app.

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14 days free, no credit card iPhone, Android, and web

Everything you coach with, in one app

  • Personalized check-ins
  • Check-in analysis
  • Messaging
  • Voice notes
  • Video reviews
  • Metrics
  • Apple Health & Health Connect sync
  • Targets & phases
  • Habits
  • Progress photos
  • Brainstorm
  • Applications
  • Onboarding
  • Payments
  • Resources
  • Notes
  • Forums & group chats
  • iPhone, Android & web

Why check-ins go quiet

The form never changes, but the answers do.

Clients start out writing paragraphs. A couple of months into the same form, the answers shrink to "fine, busy week." Questions about what's actually going on in their week keep them talking.

Before
Week 1Same form, every client

How was your week?

Meal prepped Sunday and stuck to it all week. Shifts were long but I made it work. Hit 10k steps four days!
Week 5Same form, every client

How was your week?

Pretty good. Weekends were rough again.
Week 9Same form, every client

How was your week?

fine, busy week.
The old way
  • One form for every client
  • The same questions every week
  • Follow-ups only if you remember
  • Clients skipping weeks with nothing new to say
  • Answers shrinking by week nine
  • Chasing late check-ins at night
With Pivot
Week 1From onboarding

You mentioned your shifts run 12 hours. Which meal is hardest to plan on a work day?

Lunch, by far. I'm on the floor from 7 to 7 and usually just grab whatever's in the break room around 3.
Week 5From their latest check-in

Last week you said Sunday prep keeps falling apart. How did batch-cooking on Saturday work out?

Way better. I had lunches through Wednesday. Thursday I ran out and grabbed fast food twice, but it's still the best week I've had in a while.
Week 9From your reply

We talked about packing a protein snack for the 3 PM slump. How did that go on your long shifts?

Really well, honestly. Greek yogurt and a cheese stick in my bag. I wasn't starving by the end of the shift and didn't touch the break room once.
With Pivot
  • Questions drafted for each client
  • Each week asks about their real life
  • Follow-ups on what you suggested
  • Details don't fall through the cracks
  • Clients feel heard and seen each week
  • Late check-ins flagged, reminders sent for you

Answers shrink right when clients need you most.

(so make the next one about them)
“In the beginning the answers would be very thorough, a lot longer, and then toward the end they're shorter. And that's typically when clients need more, right?”
Danielle McClellan
Registered dietitian, coaching over 50 clients on Pivot

Inside Pivot

Everything you coach with, built around the check-in.

Messages, metrics, video reviews, and notes all live in the client's file, and all of it feeds the next check-in.

Check-in questions drafted for each client

Close a check-in and Pivot drafts the next one from that client's answers, their logs, and what you told them.

  • Follows up on what you suggestedAdvice from your reply becomes a question, so they get asked how it went.
  • You see where each question came fromEvery draft shows its source and the numbers behind it. Your client only sees the question.
  • Nothing sends until you say soEdit, reorder, delete, or add your own. Mix in your base questions whenever you want them.

The whole client on one screen

Their numbers, targets, goals, and habits sit right next to the check-in, so you're not piecing it together from five tabs.

  • Synced from Apple Health and Health ConnectCalories, macros, steps, and weight come in without your client changing how they log.
  • Targets drawn on the chartSet a minimum, maximum, or range for a phase, and see at a glance how many days landed in it.
  • Habits and streaksAssign a habit or let them add their own, and watch the streak build.

Reply in your own voice

Answer a check-in with a message, a voice note, or a video review recorded right from the check-in.

  • Record, trim, and send in one placeYour screen and camera together. Preview it, trim or retake, and it goes straight to your client. No link to copy.
  • Summarized into their NotesEach review lands in the client's Notes with a summary, so next week's questions can follow up.
  • Voice notes up to ten minutesEvery one is transcribed and kept in their history.

Every detail, one question away

Ask Brainstorm about any client and get an answer from their check-ins, messages, notes, and numbers, with dates.

  • Catch up before a call"What's she been dealing with the last month?"
  • Find the detail you can't place"What did he say about his travel schedule?"
  • Prep a progress talk"Three wins from the last 90 days she probably hasn't noticed."

No more chasing

Check-ins go out on their own schedule, late ones are flagged on your dashboard, and Pivot sends the client a reminder.

  • Overdue at a glanceSee who hasn't sent theirs without opening a spreadsheet.
  • Reminders sent for youThe nudge goes out from Pivot, so it isn't on your evening to-do list.
  • Nothing to reopen each weekNo forms to email or extend. The next check-in is already there.

All in one

One app instead of five.

Chats in WhatsApp, a separate group chat, a spreadsheet for weights and macros, a Google Form for check-ins. Most coaches run on some version of that. Pivot puts it all in one app.

CHATWhatsApp messages GRPClient group chat FORMCheck-in Google Form XLSWeights & macros spreadsheet RECScreen recording links DOCClient notes doc $Payment links PDFHandouts sent by email
Pivot
  • MessagesText, voice notes, video
  • Forums & group chatsYour community
  • Check-insQuestions drafted for each client
  • MetricsSynced from Apple Health
  • Video reviewsRecorded in Pivot
  • NotesOn every client's profile
  • PaymentsYour package links
  • ResourcesFolders clients can find

The rest of your coaching business lives here too.

Payments

Your payment link can be their invite.

Share a package link. When someone pays, Pivot creates their account and starts your onboarding.

Paid straight to your Stripe account. Pivot takes no cut. Included on every plan.

Onboarding

Their first week sets up every check-in after it.

Build it once. New clients walk through it on their own, so Pivot knows them before it drafts a single question.

  • ApplicationsProspects apply, you get an email.
  • ChecklistApp, food tracker, agreement, welcome video.
  • PersonalizationWork, family, schedule, and food, on their profile.
  • Welcome messageSent in your voice the moment they finish.
Voice notes

Some clients would rather say it

Up to ten minutes, transcribed and kept in their history.

Resources

PDFs, links, or videos - organized your way

Upload once, sort into folders, and stop re-sending handouts.

Notes

Some notes are just for you

Coach-only or shared. Pick up to three for Pivot to reference.

Forums & group chats

Where the small talk happens

Recipes, wins, and dog pictures, plus announcement feeds and group chats.

Coming soon

Training is in the works

Training is coming to Pivot, so sessions sit next to check-ins.

Until then, Pivot runs alongside the app you already use.

Coaches on Pivot

Ask a coach who switched.

“Good is the enemy of great. My coaching was good, my check-ins were good... But the minute I started being able to personalize them, even as a person who felt like he was doing good before, I feel a tangible difference.”
Jordan Lips · Fitness and nutrition coach

“Almost all of them have noticed.”

“I didn't tell people, 'Hey, you're gonna get personalized questions now,' when I moved my clientele over. But almost all of them have noticed. So clearly, even though I was doing a good job changing them each week, they were cognizant that it wasn't for them. And they were immediately cognizant when it began being for them.”

Jordan LipsFitness and nutrition coach

“Not one word, not even one sentence.”

“Their answers are thought out and giving me so much to work with.”

“[My clients have] even commented, 'Wow, I'm glad this is being addressed, because I mentioned it last week.'... The answers have been very thorough. Not one word, not even one sentence.”

Danielle McClellanRegistered dietitian

“It's been night and day.”

“I did notice the shorter answers. I noticed people were getting kind of tired of [the same form]... Just applying [Pivot] now, it's been night and day. People are excited, people are engaged again.”

Brad HarkesFitness and nutrition coach

Here's what else they're saying

“I had one client switch over right away. And it was one of the first things she texted me after her first check-in. She was like, 'Wow, I really loved that check-in. I loved the questions it asked me. It felt very personal.'”
Dana OleksukWomen's fitness and nutrition coach
“We're almost two weeks into my group program and Pivot has made such a HUGE difference in client engagement and thus the entire environment within the group. They're all chatting, supporting, asking questions, etc. and it feels like a real community is being built. So thank you!!!”
Dana OleksukWomen's fitness and nutrition coach
“I had a task at 7pm each night to look who hasn't submitted the check-in and to nudge them. I don't think I've had to send a single message to a client, because they're always filled in on time now. And I don't think that's just coincidence.”
Brad HarkesFitness and nutrition coach
“I don't feel like, because I have almost 40 [clients], that I don't have time for these people. No, if anything, they're getting better coaching from me because of Pivot.”
Danielle McClellanRegistered dietitian
“[In my old app,] if I forget to extend a check-in, they miss it. And maybe I miss it. It feels so unprofessional... [In Pivot,] I don't need to think about it, it's there.”
MichaelaOnline coach for women, Sweden
“I have had clients before where we're kind of like ships passing in the night, or it's just like, 'Thanks for the check-in. See you next week.' So it feels really good to have more conversations, and to get a real good idea of what their life is and where their barriers are.”
Dana OleksukWomen's fitness and nutrition coach
“I keep a small enough roster. I know you. I know what you're going through. I know your kids' names. And I still, before I get on a call, I'll click that feature, call prep [in Brainstorm], and every time I'll be like, yeah. That was the thing that I might not have remembered... That means the time that I'm spending with them on Zoom is even more valuable. There's less wasted time. I connect better with them.”
Jordan LipsFitness and nutrition coach
“It just seems like the conversations are more in depth, more thoughtful. It's not just me coming in on a Tuesday and being like, 'Just checking in, how's the start of the week been?' It's specific questions to them, and their exact needs on a client by client basis.”
Brad HarkesFitness and nutrition coach
“I would say do it, because I feel like it's made such a difference in our connection from coach to client. I would say their experience has really just grown overall, because they just feel so much more taken care of, and they feel like they're getting the attention that they need.”
Dana OleksukWomen's fitness and nutrition coach
“The process of Wednesday nights emailing [the check-in form] to them, that was annoying. And now my Wednesday nights are customizing the check-ins, which just feels like a better use of my time. And then the check-ins take a similar amount of time to record. Obviously, I'm just doing them in Pivot, but the process is so nice. Just hit send.”
Jordan LipsFitness and nutrition coach

Switching to Pivot

Up and running in minutes.

Pivot keeps setup quick and client onboarding simple, so your time goes to coaching instead of admin work.

Start free trial

14 days free · No credit card

About a minute

Adding a client is a name and an email

Pivot sends the invite. Bringing a roster? Upload a CSV.

Included

A check-in template is ready for you

Invite clients right away, or build your own in a few minutes.

Easy for clients too

Clients set themselves up

A code from their email, no password. Your checklist does the rest.

Copy and paste

Bring your notes with you

Paste them into their profile for Pivot to reference.

Nothing new to log

Your clients keep their food tracker

If it writes to Apple Health or Health Connect, Pivot reads it.

At your own pace

You don't have to move everyone at once

Start with one client, then bring the rest.

Simple pricing

Pay for what you need. Everything's included.

Every plan includes tailored check-ins, analysis, metrics, habits, targets, photos, messaging, voice notes, video reviews, Brainstorm, onboarding, and Payments. The only thing that changes is how many clients you're coaching.

Starting from

$15/ month

Up to 5 clients

Start free trial
ClientsPer month
Up to 5$15
Up to 10$27
Up to 20$45
Up to 35$72
Up to 50$95
Up to 75$129
Up to 100$165
100+ clientsBook a demo →

14-day free trial · No credit card required · Cancel anytime

Your next check-in can be different.

Free for 14 days, no credit card. Start with one client and see what their next check-in looks like.

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See Pivot with your coaching in mind.

Tell us a little about your business and we'll set up a short video call built around how you coach.

  • How Pivot drafts each client's check-in questions
  • Moving your clients over from what you use now
  • Which plan fits your roster

Rather email? [email protected]

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